Help Center

Welcome to the GlobalCam Live Help Center. Whether you are a first-time visitor or a regular explorer, this guide will help you navigate our platform and resolve common issues.

1. Getting Started

• How to Browse: Use the “Browse by Country” sidebar on the homepage to find cameras in specific regions.

• Searching: Use the search bar to look for specific cities, landmarks, or keywords like “beach” or “traffic.”

• Filters: Use the “Live Only” or “Popular” checkboxes to narrow down your results to the most active streams.

2. Viewing Experience

• Video Quality: Our player automatically adjusts the quality based on the source stream and your internet speed.

• Fullscreen Mode: Click the square icon at the bottom right of the video player to enjoy a full-screen immersive view.

• Favorites: To save a camera for later, click the “Favorite” button. (Note: This currently uses browser cookies to remember your choices).

3. Troubleshooting

• Black Screen/Loading: If the player stays black, it usually means the source camera is temporarily offline. Please try again in 10-15 minutes.

• Slow Buffer: Ensure your internet connection is stable. High-definition (HD) streams require at least a 5Mbps connection.

• Mobile Viewing: GlobalCam Live is fully responsive. If you have issues on mobile, try clearing your browser cache or switching to Chrome/Safari.

4. Community & Contributions

• Submit a Link: We welcome new camera suggestions! Please use the “Contact Us” page to send us valid stream URLs.

• Report a Stream: If you find a stream that is broken or contains inappropriate content, please report it immediately to our support team.